Suspend and retrieve sales

Suspended sales are useful if a customer needs to leave (for example to get their wallet or retrieve more items). By suspending the sale you can serve other customers while still being able to retrieve the suspended sale when the customer returns.

 

 

How to suspend a sale

While in an active sale, open the actions menu and select Suspend. The sale is suspended and the POS is ready to serve other customers.

 

How to retrieve a suspended sale

Select Retrieve on the actions menu and select which sale to retrieve.

 

 

Once the selected sale has been retrieved it can be finalized like any other sale.