Refund into a Customer's Account

If there is payment done to a customer account, they are allowed to refund the payment.

How to: Refund Payment to a Customer's Account at the POS

1. At the POS, select Refund Payment.

   

2. Select a Customer No. and Document No.

3. Then, choose your Payment Method and press OK to refund the payment.

   

4. The refund request is now posted to the selected account. You can email or print the receipt.

How to: Refund to Customer Account for an Invoice Using the LS Pay

1. If you have added the LS Pay module to your license, you can enable LS Pay as a payment method. By turning on the LS Pay Payment toggle, the LS Pay app is triggered automatically when the payment method is chosen at the POS.

   

2. After selecting the refund payment action in POS, choose "CARD" as the Payment Method.

   

3. Press OK to refund the payment. The refund is posted to the customer account.

 

See also

Post a Sale to a Customer's Account

Pay into a Customer's Account